Start with the FAQ
For quick answers about what Koit does, privacy, trusted friends, accounts, or subscriptions, visit the full FAQ.
Account and deletion
With the app installed, go to settings and request account deletion. You have up to 30 days to revoke your request. For more information, check our Terms of Use.
If you do not have access to the app, request account deletion at support@koitapp.com from the same email the account was created with. Please also list the telephone number used during sign-up, as it may be used to verify your identity.
Privacy and data
For privacy and data-rights requests, use the DPONet privacy channel linked from Privacy & Transparency.
For details about ads, MFA, PIN/biometric lock, trusted friends, contact import, and data choices, see Privacy & Transparency and the Privacy Policy.
App features
Support covers questions about contact import, trusted friends, reminders, expenses, subscriptions, in-app purchases, account access, and general Koit use.
Contact channels
For direct support, email support@koitapp.com. Support is available only in Portuguese, English, and Spanish.
Legal notices
Users who are not subject to Brazilian data privacy laws may send legal notices to legal@koitapp.com.